what are companies looking for in the answers to behavioral problem solving interview questions

If yous can see no problems in your business, then chances are you're the trouble. There are challenges that occur in any workplace and when hiring you lot need to recruit people that are equipped to cope.

An interview is a good chance to evaluate how candidates arroyo difficult situations and by asking problem-solving questions yous can split up those that are results orientated from those that crumble under pressure. Asking the right sorts of questions will also reveal a person'south suitability for the role and visitor they are trying to enter.

That beingness said, this tin be difficult to assess when you first meet someone, and so here are 10 problem-solving competency questions to solve your problem of what to ask:

Trouble-solving interview question examples

Question 1: Describe a situation where you lot had to solve a problem. What did you do? what was the result? What might you have done differently?

This question tests their trouble-solving ability. As an employer, y'all want to hire people that get things done and when faced with a problem actively solve information technology. There are three steps to solving a problem:

1.     Place
2.     Analyse
3.     Implement

A good answer should evidence that the bidder took the initiative, didn't act thoughtlessly and was willing to ask questions and work as a team. Ideally their actions were in that order.

Question ii: Give an example of a situation in which y'all saw an opportunity in a potential problem. What did you practise? What was the outcome?

This question tests if they run into opportunities in problems. Every business organisation has problems, both minor and major, and you should be able to trust your employees to identify and solve them. Problems are opportunities for improvement, both for an private and a company as a whole.

Substantially you lot are looking for an reply that recognises this. Whether they solved a problem single-handedly or flagged the upshot to a superior, you are looking for applicants who played a key role in arriving at a solution.

Question 3: What steps practise y'all have before making a determination on how to solve a problem, and why?

This question tests how they problem solve before making a decision. A strong answer showcases that the candidate is considered in their decision-making and has a formal process of thought, instead of condign overwhelmed and acting rashly. You should exist looking for those that have a formalised process that makes sense, and that shows that they don't merely inquire for assistance the entire time.

Question four: Requite an case of a fourth dimension that you realised a colleague had made a mistake. How did yous deal with this? What was the outcome?

This question tests their interpersonal skills. The best type of employees take great interpersonal skills and help others to succeed. Therefore, a practiced answer should show the candidate was diplomatic and constructive – someone that helps their colleagues to solve problems and doesn't just highlight them.

Anyone that gain to say unsavoury things about previous co-workers should exist treated with caution – respect and kindness are core attributes in the workplace.

This question tests their problem-solving strategies. An impressive answer volition showcase awareness of problem-solving strategies, although these may differ from person to person.

You don't want to hire someone that is constantly asking for help and knowing that a candidate has given some thought to potential strategies will provide you lot with balls. Problem-solving strategies could vary from data-driven or logical methods to collaboration or delegation.

Question half-dozen: Draw the biggest work-related problem y'all have faced. How did yous bargain with it?

This question tests how they tackle big problems. Information technology reveals iii things near a candidate:

one. What they are willing to share nearly a previous employer.

ii. What they consider to exist a big problem.

3. How they problem solve.

You desire a candidate to be appropriate when discussing their electric current (or old office) and exist positive. Of course what constitutes a big problem is relative, simply you should be wary of candidates that sound like they might become overwhelmed past stress or blow things out of proportion.

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Question seven: Tell me nigh a fourth dimension where you take been caught off-baby-sit by a problem that you had not foreseen? What happened?

This question tests how they deal with force per unit area. Fifty-fifty the near careful minds tin can crash into an unforeseen iceberg, merely it is how they deal with it that matters. This question should exist a chance for you to catch a glimpse of a candidate's character and personality. Ideally, y'all want an reply that shows the post-obit:

• Calmness – They don't overreact
• Positivity – They don't mutter or blame others
• Solutions – They use trouble-solving skills

Question 8: Depict a time where you developed a unlike problem-solving approach. What steps did you follow?

This question tests their creative problem-solving skills and initiative. If your visitor was complete you lot wouldn't be hiring. Someone that takes initiative and thinks outside of the box can help your business progress and stay ahead of the competition. Creative initiative is a definite bonus every bit you don't want an office filled with agreeing people, after all, it's the new ideas that modify the world.

Question 9: Tell me about a time when you became aware of a potential problem and resolved it earlier it became an consequence.

This question tests their ability to identify problems and solve them. Having foresight is important quality and it's much more than wearing glasses. Foresight is about identifying issues before they actually become issues. Being able to see into the time to come and red-flagging a problem, is something that yous should not merely value, but covet – being thoughtful helps avoid disaster.

Question ten: Describe a personal weakness that y'all had to overcome to better your operation at work? How did you do information technology?

This question test their self-awareness and dedication. Cocky-sensation is crucial to growth and condign a ameliorate employee. A skillful answer is one that shows a candidates willingness to ameliorate, whether that be learning new skills or honing their talents. This is a hard trouble-solving interview question so a successful response is a testament to their power.

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Source: https://www.perkbox.com/uk/resources/blog/10-problem-solving-interview-questions-to-find-the-best-candidate

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